Terms of Service
These Terms govern our relationship with you. By using our services, you agree to these Terms.
1. Introduction
These Terms of Service (“Terms”) govern the relationship between you (“Client”, “you”) and Vorto Group and its regulated subsidiaries (together “Vorto”, “we”, “our”, “us”). By using our services, you agree to these Terms. Please read them carefully.
2. Company & Regulatory Information
Vorto Trading Ltd – Company No. 10379988, England & Wales.
Vorto Digital Asset Management s.r.o. (“VDAM”) – Company No. 19932731, Prague, Czech Republic. Licensed as a Virtual Asset Service Provider (VASP). MiCA application in progress.
Vorto Exchange LLC – MSB Registration No. 31000307756143 with FinCEN (Montana, USA).
Vorto Trading Ireland Ltd – Company No. 768979, Republic of Ireland. Group holding company.
Vorto provides deliverable foreign exchange, payment, and OTC digital asset services. Vorto is not a bank, investment firm, or securities dealer.
3. Scope of Services
Foreign Exchange & Payments – Spot, forward, and deliverable FX transactions; international payments.
Digital Asset OTC – Exchange of fiat and digital assets (BTC, ETH, USDC, USDT, and others).
Treasury & Corporate Conversions – Tailored solutions for HNWI and corporates.
Services are provided only after satisfactory completion of KYC/KYB onboarding.
4. Eligibility
• You must be at least 18 years old (individuals) or duly incorporated (corporates).
• You must have full legal capacity to enter into binding contracts.
• You must not be a resident of a jurisdiction where our services are prohibited.
5. Onboarding & Compliance
• Clients must provide accurate and complete KYC/KYB information.
• Vorto may request further documentation at any time.
• Failure to comply may result in service suspension or termination.
• Vorto may refuse transactions or terminate relationships for regulatory reasons.
6. Instructions & Execution
• Orders may be placed via telephone, email, secure platform, or other approved channels.
• All instructions must be clear, accurate, and authorised.
• Once accepted, transactions are binding.
7. Fees & Pricing
• Fees, spreads, and charges are disclosed prior to execution.
• Fees may be deducted from settlement amounts or invoiced separately.
• All charges are exclusive of taxes, unless otherwise stated.
8. Client Money & Safeguarding
• Fiat funds are held in segregated client accounts with regulated institutions.
• Digital assets are custodied with approved third-party custodians.
• Funds are safeguarded in line with applicable regulations but are not covered by deposit protection schemes (e.g. FSCS).
9. Settlement Obligations
• Clients must deliver settlement funds on the agreed value date.
• Failure to settle may result in transaction cancellation, interest charges, or losses being passed on to the client.
10. Risks & Disclaimers
• FX and digital asset transactions involve risk of loss.
• Vorto does not provide investment advice.
• Clients are responsible for assessing suitability of services for their needs.
11. Liability
• Vorto will act with due care and skill.
• Vorto is not liable for indirect or consequential losses, including loss of profits or opportunity.
• Liability is limited to the amount of the specific transaction in question.
12. Termination
• Either party may terminate with written notice.
• Vorto may terminate immediately in case of fraud, AML concerns, or breach of Terms.
• Outstanding obligations survive termination.
13. Data Protection
• Vorto complies with GDPR and applicable data protection laws.
• Personal data is processed in line with our Privacy Policy.
• Data may be shared with regulators, custodians, and service providers.
14. Complaints & Dispute Resolution
• Clients should first raise complaints with their account manager.
• Formal complaints may be escalated via [email protected].
• If unresolved, disputes are subject to the jurisdiction stated below.
15. Governing Law & Jurisdiction
• For services provided by Vorto Trading Ltd: Laws of England & Wales.
• For services provided by VDAM: Laws of the Czech Republic.
• For services provided by Vorto Exchange LLC: Laws of the State of Montana, USA.
The governing law applicable will depend on the contracting entity..
16. Miscellaneous
• Notices will be delivered by email or secure portal.
• These Terms may be amended by notice; continued use of services indicates acceptance.
• These Terms constitute the entire agreement between the parties.
Still have questions?
The clever way to send currency. Empowering businesses with smart financial solutions since 2016. Your trusted partner for international commerce.
Quick Links
Get Started
Ready to revolutionise your business finances?
Follow us:
Copyright © 2025. All rights reserved.
